Payment Policy
 
 
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Invoice requirements

All invoices must be in accordance with our invoice requirements and contain:

  • Supplier name
  • Supplier address
  • Supplier number (if possible)
  • Supplier VAT number
  • Arla VAT number
  • Supplier bank account
  • Supplier’s product number (if possible)
  • Supplier’s product name
  • Invoice number
  • Invoice address of the company in the Arla Foods Group to which you have supplied See example 
  • Address of delivery location
  • Arla’s purchase order number (when relevant)
  • Quantity
  • VAT amount specified
  • Invoice amount
  • Currency
  • Name of ordering person at Arla
  • Initials of the ordering person at Arla (not required when an Arla purchase order is used)
  • Arla’s product number – SAP number (required for EDI invoices)
  • Arla’s product name – short text (required for EDI invoices)

If any of the above-mentioned information is missing, we will return the invoice and request a new corrected one.

Please note that invoices can be emailed (see email addresses below) in a PDF-file (only one per file). Be aware that the processing time for invoices in hard copy is up to 7 days.

Location of company in the
Arla Foods Group 
Email address:
(Only for sending PDF invoices.
No messages are read)
 
Denmark:  kreditorfaktura@arlafoods.com
Sweden:  leverantorsfakturase@arlafoods.com
United Kingdom:  pdfinvoices@arlafoods.com
United States of America:  usinvoices@arlafoods.com
Canada:  CAInvoices@arlafoods.com
Germany:  deinvoices@arlafoods.com
Finland:  FI_pdfostolasku@arlafoods.com