Invoice requirements

All invoices must be in accordance with our invoice requirements and contain:

  • Supplier name
  • Supplier address
  • Supplier number (if possible)
  • Supplier VAT number
  • Arla VAT number
  • Supplier bank account
  • Supplier’s product number (if possible)
  • Supplier’s product name
  • Invoice number
  • Invoice address of the company in the Arla Foods Group to which you have supplied See example 
  • Address of delivery location
  • Arla’s purchase order number (when relevant)
  • Quantity
  • VAT amount specified
  • Invoice amount
  • Currency
  • Initials + full name of the ordering person at Arla (not required when an Arla purchase order is used)
  • Arla’s product number – SAP number (required for EDI invoices)
  • Arla’s product name – short text (required for EDI invoices)

 If any of the above-mentioned information is missing, we will return the invoice and request a new corrected one.

Please note that invoices can be emailed (see email addresses below) in a PDF-file(only one per file). Be aware that the processing time for invoices in hard copy is up to 7 days.

 

Location of company in the 
Arla Foods Group 
Email address: 
(Only for sending PDF invoices. 
No messages are read)
 
Denmark:  kreditorfaktura@arlafoods.com
Sweden:  leverantorsfakturase@arlafoods.com
United Kingdom:  pdfinvoices@arlafoods.com
United States of America:  usinvoices@arlafoods.com
Canada:  CAInvoices@arlafoods.com
Netherlands: nlinvoices@arlafoods.com
Norway: NOinvoices@arlafoods.com
Finland:  FI_pdfostolasku@arlafoods.com



 

 

In case of any doubts or questions - contact details to Accounts Payable department:

Generic mailbox address

Phone number

United Kingdom - EIH_UK@arlafoods.com

0048 587638316

Denmark -  EIH_DK@arlafoods.com

0048 587638341

Sweden - EIH_SE@arlafoods.com

0048 587638315

Canada - EIH_CA@arlafoods.com

N/A

USA - EIH_US@arlafoods.com

N/A

Germany - EIH_DE@arlafoods.com

N/A

Finland - EIH_FI@arlafoods.com

0048 587638371

Holland - EIH_NL@arlafoods.com

0048 587638328

Norway - EIH_NO@arlafoods.com

0048 587638315